PRIVACY POLICY

Privacy Policy

Tanjong Emas Selatan Sdn Bhd (JM 0651944-X) ("we", "us", or "our") is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the principles of the European Union's General Data Protection Regulation (GDPR).

Last updated: 25 March 2026

1. Data Controller

Tanjong Emas Selatan Sdn Bhd (JM 0651944-X)

No 17, Jalan Desa Rakyat Perdana 2, Taman Desa Rakyat, 81700 Pasir Gudang, Johor, Malaysia.

Email: enquiry@tanjongemas.com.my | Phone: 019-700 5645

2. Personal Data We Collect

We may collect the following personal data when you use our website or services:

• Full name, phone number, and email address

• Event address and location

• Event details such as date, type, and number of guests

• Budget and service requirements

• Files and documents uploaded via the custom quote form

• Website usage data (cookies, IP address, browser type)

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Preparing quotations and processing service bookings

• Communicating regarding your enquiries and bookings

• Improving our services and website experience

• Complying with legal and regulatory obligations

• Sending service-related updates (with your consent)

4. Legal Basis for Processing

We process your personal data based on:

• Consent — when you submit an enquiry or quote form

• Contractual Performance — to fulfil your service bookings

• Legitimate Interest — to improve services and maintain security

• Legal Obligation — to comply with applicable Malaysian laws

5. Data Disclosure

We do not sell or rent your personal data. Your data may be shared with:

• Trusted third-party service providers (hosting, file storage) bound by confidentiality obligations

• Government authorities if required by law

We do not transfer personal data outside Malaysia without adequate safeguards.

6. Data Retention

Personal data is retained for the period necessary to fulfil the purpose for which it was collected, including:

• Enquiry records: 12 months after the last enquiry

• Booking records: 7 years for accounting and legal purposes

• Website usage data: 12 months

After the retention period, data will be securely deleted or anonymised.

7. Data Security

We implement reasonable technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmissions

• Access controls restricted to authorised personnel only

• Regular security reviews of our systems

8. Your Rights

Under Malaysia's PDPA and GDPR principles, you have the right to:

• Access — request a copy of your personal data that we hold

• Rectification — correct inaccurate or incomplete personal data

• Withdraw Consent — withdraw your consent for processing at any time

• Erasure — request deletion of your personal data (subject to legal obligations)

• Object — object to the processing of your personal data for certain purposes

To exercise your rights, please contact us at enquiry@tanjongemas.com.my. We will respond within 21 working days.

9. Cookies

Our website uses cookies for:

• Essential Cookies — ensuring basic website functionality

• Analytics Cookies — understanding how visitors use our website

You can control cookie settings through your browser. Disabling essential cookies may affect website functionality.

10. Changes to This Policy

We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or complaints regarding this privacy policy or how we handle your personal data:

Tanjong Emas Selatan Sdn Bhd

No 17, Jalan Desa Rakyat Perdana 2, Taman Desa Rakyat, 81700 Pasir Gudang, Johor

Email: enquiry@tanjongemas.com.my

Phone: 019-700 5645

You may also file a complaint with Malaysia's Department of Personal Data Protection (JPDP) at www.pdp.gov.my.